JetBackup is the most popular backup software used to back up cPanel servers because it is more advanced than the default backup system included with cPanel.
We use JetBackup to back up our servers for extra peace of mind.
JetBackup is an excellent software as it allows you to restore backups of your account data right from within your cPanel account. We create Daily, Weekly and Monthly backups. Usually, there is one restoration point for each day of the week as well as 4 weekly and 3 monthly backups.
If you want to generate and/or download a full LIVE backup of your account or even partial backups of your account as it is right now, you will want to do that via cPanel -> Backup.
There are numerous options with JetBackup, such as Full Account Backups, File Backups and Database Backups, to name a few. You may check the features in full at the official JetBackup website here https://docs.jetbackup.com/v5.2/userpanel/index.html
IMPORTANT: The JetBackup System is our disaster recovery platform. While we let you use it, we do not guarantee that it will meet your needs or be accessible at all times and under all circumstances. We offer JetBackup on a best-effort basis, and there will be occasions where maintenance or other problems result in the system being unavailable for end-user access.