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If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

General Queries

Complaints, feedback, ideas and suggestions. Or Misc questions that don’t seem to fit anywhere else.

Sales Department

Receive assistance ordering new services, addons and upgrades for old services, and additional services.

Billing Department

Receive assistance with billing including invoices, renewals, credit card payments, and billing cycle upgrades or downgrades.

Technical Department

Receive support for technical issues with your service and the software provided with your account when it was provisioned.

Backup Department

For queries regarding our offsite Backup Hosting storage service.