How do I cancel a service?

If you need to cancel your service(s) for any reason, it’s rather simple to do. Follow this step-by-step procedure, and we hope you enjoyed your service(s)!

STEP 1: Go into our Billing/Support panel—click Services, then My Services.

STEP 2: Press ‘View Details’.

STEP 3: Mouse over ‘Management Actions’, and you’ll see Request Cancellation. Click on Request Cancellation.

STEP 4: Provide a reason for your cancellation and the type – Immediate or End Of Term.

Be aware that this does not cancel your Paypal subscriptions, these have to be cancelled manually through Paypal, which you can do on your end.

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