You can submit your feedback to the General Queries department at https://hostxnow.com/clientarea.php (you must be logged in).
Your feedback will be carefully evaluated, and a plan of action will be devised and provided. We will lay out what we will do if something needs improving. Furthermore, we will continue to work with you after you are satisfied to ensure your satisfaction level remains constant and consistent.
Whenever you are unhappy with any aspect, it is best advised to contact us first through the feedback department to express your concern.
Concerns raised through other means will significantly impact our ability to follow up with you and discuss the concern.