Outsourced Support

“Proactive” management means we monitor all your services for you 24×7. Please discuss your requirements with us prior to order.

We will send ping requests to your server every minute and should your server stop responding to the ping requests we will notify you via email.

PHP Tightening There are a lot of badly coded scripts out there which can be abused by malicious users. Fortunately, there are ways to tighten up the server environment. We can do this on request.

Log Analysis cPanel logs most activity that happens on a server to log files so you can go back and review log entries for problems, instead of having to be on the server at the time of them happening. This allows us to troubleshoot any problems with your server, web scripts etc.

Virus Scanning We can install virus scanning software to detect trojans, viruses, malware & other malicious threats.

Malware Scanning We can setup and configure a malware scanner to detect threats.

Install Software Firewall (ConfigServer) A Stateful Packet Inspection (SPI) firewall, Login/Intrusion Detection and Security application for Linux servers.

Brute Force Detection Installation BFD (Brute Force Detection) is a critically important part of protecting your server from malicious attacks.

Kernel Patching We help keep your server secure by applying the latest kernel updates.

Backup Audit We can check to make sure your backup systems are running as they should be and that you are able to recover data without corruption when needed.

Install Mod_Security ModSecurity is an open source, cross-platform web application firewall (WAF) module. Known as the “Swiss Army Knife” of WAFs, it enables web application defenders to gain visibility into HTTP(S) traffic and provides a power rules language and API to implement advanced protections.

MySQL optimization We can optimize a MySQL server to make your website run faster.

Optimise Apache We can optimise Apache to help it server your web pages faster.

Hard Disk Performance Tweaking Exactly as it says on the tin.

Increase RAM Memory Efficiency We can help improve RAM Memory efficiency on your server.

/TMP Directory Issues We can correct issues with permissions, missing folders etc.

Fork Bomb/Memory Hog Protection Fork Bomb/Memory Hog protection will prevent users logged into a shell (ssh/telnet) from using up all the resources on the server and causing a crash.

Removal of Old Logfiles We can remove old logifiles to help free up diskspace.

Clear Disk Space Usage We can free up diskspace usage by removing unwanted data.

cPanel account migration

The process of migrating data comes with caveats and concerns. We will make sure your data is migrated in the best way possible to avoid data loss and downtime.

Software Installation We will do all third party cPanel plugin installations and scripts like CMS, blog and forums. We support CpanelPro, CpanelXp, ClamAV, Mailscanner, Softaculous, RVSkin, eAccelerator, Ruby on Rails, etc.

Remove software or services We can remove unnecessary software to improve the performance of your server.

New Server Setup Do you have a new VPS or Dedicated server and need cPanel installed, and for the server to be secured, migrate cPanel accounts, or even software to be configured? No problem! This type of work is included in your management plan with us.

Secure and upgrade your server We will keep your server secure by making sure all the software on your server is up-to-date and turn off services that do not need to be used, to name a few.

Free advice regarding your server setup All the tweaking in the world can only do so much, sometimes you have to change the server setup and use the right specs for your projects. We can help you with free advice on this to ensure you are getting the best specs and at the best value for money.

If you choose this plan there will be no limit on the number of servers that we work on, you will only be limited by the number of tickets you pay for each month.

If you choose this plan there will be no limit on the number of tickets that you can use, you will only be limited by the number of servers you pay for each month.

You may add 24×7 LiveChat so we can work with your customers directly from your website. No need for you to pay extra for Live Chat software as you may simply use a free service tawk.to

The team of 4 Techs (2x techs assigned per shift) that we set up for you are very professional and experienced. Our techs will respond to all tickets at your own helpdesk or live chat with no mention of our own company name, so rest assured we have you covered.

We support, cPanel, WHM, OpenVZ, KVM, WHMCS, CentOS, AlmaLinux, Live Chat, Popular CMS Scripts e.g WordPress, CloudLinux, PHP X-ray, Imunify360, LiteSpeed, MariaDB, MySQL, Apache, LSCache, Softaculous, Let’s Encrypt, eNom, Kernelcare, Acronis, JetBackup, MailChannels, SolusVM, HetrixTools, Tawk, plus much more!